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Return Policy

Last Updated: January 1, 2024 | Herbals Stock

Please read our return policy carefully. Customer satisfaction is our top priority at Herbals Stock.

Return Window

You may initiate a return within 7 days of receiving your order, provided the product meets return eligibility criteria.

Return Eligibility

  • Product must be unopened, unused, and in original packaging
  • Return requested within 7 days of delivery
  • Valid proof of purchase required
  • Product must be in resellable condition

Return Shipping Charges

Important: The customer is responsible for all return shipping charges unless the return is due to our error.

  • Customer-initiated returns: Customer pays return shipping
  • Wrong or damaged product: Herbals Stock covers all return shipping costs

How to Return

1

Contact Us

Call/WhatsApp 03052934770 or email herbalsstock@gmail.com within 7 days of delivery.

2

Provide Details

Share your order number, reason for return, and photos if the item is damaged or incorrect.

3

Get Approval

Our team reviews your request and provides return authorization within 1–2 business days.

4

Ship the Product

Pack securely and ship to the address provided. Share the tracking number with us.

5

Receive Refund

Refund processed within 3–5 business days of receiving and inspecting the return.

Non-Returnable Items

  • Opened or used products
  • Products returned after 7 days
  • Products without original packaging
  • Items damaged by customer misuse
Returns contact: 03052934770 | herbalsstock@gmail.com
WhatsApp – Info Only