Last Updated: January 1, 2024 | Herbals Stock
At Herbals Stock, your satisfaction is our top priority. We stand behind the quality of every product we sell. Please read our refund policy carefully.
7-Day Refund Policy
We offer a 7-day refund on eligible products. If unsatisfied, request a refund within 7 days of delivery, subject to the conditions below.
Eligibility for Refund
- Product must be unopened and unused in original packaging
- Refund request within 7 days of delivery date
- Proof of purchase (order confirmation) required
- Product not damaged due to misuse or improper storage
Non-Refundable Items
- Opened or used products (hygiene and safety reasons)
- Products returned after 7 days
- Products damaged by customer misuse
- Sale items marked as final sale
How to Request a Refund
Contact us within 7 days via:
Provide order details and reason. We respond within 1–2 business days.
Refund Processing
Once we receive and inspect the returned product, refunds are processed within 3–5 business days via bank transfer or EasyPaisa/JazzCash.
Damaged or Wrong Product
If you received a damaged or incorrect item, contact us within 48 hours with photos. We will provide a free replacement or full refund, covering return shipping costs.
For all refund requests: 03052934770 | herbalsstock@gmail.com